Winebus refund the amount of booking a tour in the cases listed below:
- If suspending the Tour and was not realized for some reason, Wínebus return the total amount of the reservation will compensate the customer or another of the same value.
- In the Standard Tours (those made with fixed date proposed by Winebus) the person who made the booking or his legal representative shall communicate the request of cancellation of the tour hired at least 72 hours in advance through one of our media contact.
- In the case of private or as Tours, the person who made the booking or his legal representative must communicate the request for cancellation of the Tour contracted with a minimum of 7 days before the date of the Tour also by any of our means of contact.
